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Hi  there,

Welcome to our latest Chatter. I can’t believe Easter has come and gone already. I’m still feeling the effects of over-indulging on my (and the kids – shh!) chocolate.

During the last month I heard a consistent message from our customers – how do I engage managers around social business transformation? 

According to Altify, 73% of managers spend less than 5% of their time coaching employees. However, when it comes to sales teams, coached reps attain quota at an average rate 22%-26% higher than their non-coached peers.

So, this month we’ve found lots of content and research around the topic to help you understand the mind-set shift that leaders need to make in order to drive change in your organisation. 

In addition, I’ve written the first chapter of a new book coming out in August called the SocialCEO – quite excited to be a published author! 

All the best

Sarah

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